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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaime Velasquez

October 2, 2023

5  out of  5 rating by Jaime Velasquez
"Have been with State Farm for years now but I must say the customer service I receive from Tiffany is great along with all the other add-ons she is able to address when upgrading or adding to the existing policy. She is prompt, and most importantly a professional in the industry that ahe works in. I am very satisfied with her work and great attitude. Thank you for your service!"
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Mike Burg

August 18, 2023

5  out of  5 rating by Mike Burg
"Tiffany Davis did an amazing job helping me acquire my insurance policy. It was quick and painless and she was a absolute delight to deal with."
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July 25, 2023

5  out of  5 rating by gsalinas91
"I had a great experience with the service provided. Tiffany was a great helper , and was able to help me give a great rate , she is so polite and really professional, I recommend!!!!!"
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Melanie Dillon

June 2, 2023

5  out of  5 rating by Melanie Dillon
"Working with Tiffany has been a pleasure! She has been very personable, responsive and efficient. Tiffany has made it a lot easier to make sure that all of my insurance needs are taken care of in a timely manner. Thanks!"
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George Martinez

May 31, 2023

5  out of  5 rating by George Martinez
"Tiffany D. has been an instrumental insurance partner with my insurance needs (homeowners, car, rental, etc.) She is responsive, knowledgeable, cheerful to work with, and represents her branch of State Farm well. Look forward to partnering with her for future insurance needs."
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Therese Lee

May 31, 2023

5  out of  5 rating by Therese Lee
"Tiffany Davis is one of the BEST office managers I have ever worked with when it comes to personal customer service! She is the reason why I stay with Cesar Carrillo's office and State Farm. She is professional, knowledgeable and cares about your questions and needs anytime you call! Thank you Tiffany for taking care of our family!"
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April 20, 2022

5  out of  5 rating by crash993sl
"Our previous agent left the industry (which was a good thing) and our policies were transferred to Cesar's office. Tiffany has been incredible. She reached out right away to handle things that the previous agent was supposed to do and did not. She is very responsive within the day typically. Her proactivity is off the charts. Happy and confident with her handling things."
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Tim Norman

February 28, 2022

5  out of  5 rating by Tim Norman
"Tiffany D. was very helpful and resourceful. She helped me weigh the benefits and costs of different insurance plans and ensured that I got all the coverages that I needed for a price that I was happy about. She even worked with my previous provider to make sure I maintained my same coverages, and somehow managed to reduce costs in the process. She is responsive, knowledgeable, cheerful to work with, and represents the Cesar Carrillo branch of State Farm well."
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Jeffry Matzkin

December 22, 2021

5  out of  5 rating by Jeffry Matzkin
"Tiffany Davis could not have been more helpful. She’s a pro. Maybe more importantly she’s personable at the same time. She solved my problem of having to insure an out of state home, along with my other home and 2 cars. Saving me substantial premium dollars as well. Amazing experience!"
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Cristina Di Stefano

November 11, 2021

5  out of  5 rating by Cristina Di Stefano
"Very friendly and professional. Fast in their reply!"
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Juan Reyna

January 10, 2021

5  out of  5 rating by Juan Reyna
"Muy amables"
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Ryan Shepard

December 11, 2020

5  out of  5 rating by Ryan Shepard
"When I first moved to Illinois, I had a bunch of complicated issues, and Tiffany, along with her office, absolutely nailed everything. Needed to transfer my car? No problem. Trying to buy a new car? Added quickly and without a hitch. When Carvana continued to delay my car, give me the run around and postpone my car delivery for nearly four months? Tiffany again proved that she'd make my life easier and less stressful on the insurance. Divine levels of patience, understanding and witty banter, it felt more like dealing with a family friend than an insurance rep, and I'm honestly looking forward to staying with Tiffany and her office for a VERY long time. Absolutely amazing service, knowledgeable and above and so well beyond the call of duty, she made the nightmare that was my car buying process much easier. Couldn't have asked for a better experience with the State Farm."
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Alex Mathew

December 10, 2020

5  out of  5 rating by Alex Mathew
"Just started a policy here with Tiffany Davis! Great experience, great prices, and overall highly recommended!"
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Michael Polidario

May 4, 2020

5  out of  5 rating by Michael Polidario
"Me and my family have been long time customers of State Farm and they are seriously the best. I have always gotten the lowest rates and the best customer service, especially at this location. Special thanks to Tiffany who is very helpful, kind and responsive. I'm glad to be a State Farm customer and I have a feeling I will be for many years."
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Sara LoCoco

March 31, 2020

5  out of  5 rating by Sara LoCoco
"I am not one to generally write reviews but I am taking time to as I was impressed by the responsiveness of Tiffany Davis one of the agents in the office. She will follow through with all of your insurance needs and keep you updated if there are any new discounts that can be applied to your policy. We have our business insurance and vehicles through this office of State Farm. Couldn't be happier"
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Guadalupe Vizcarra

March 23, 2020

5  out of  5 rating by Guadalupe Vizcarra
"Excelente servicio"
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Pedro Diaz

March 16, 2020

5  out of  5 rating by Pedro Diaz
"Although I was disappointed that no one at this office is named “Jake” or wears khakis pants, i have to recognize the wonderful job that Caesar’s team does. I have been with State Farm for the last two years and have no complaints about their service. I really enjoy the one on one attention they provide ,and look forward to continuing giving them my business."
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March 15, 2020

5  out of  5 rating by funnyman1977
"Was able to get reasonable renters insurance.they made the process smooth and easy took less than an hour highly recommend.Shout out to Tiffany the wonderful lady who helped me."
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Paul Loss

March 5, 2020

5  out of  5 rating by Paul Loss
"Great people offering great insurance solutions!"
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Sara Martinez

March 5, 2020

4  out of  5 rating by Sara Martinez
"Lo recomiendo es muy buena aseguranza tiene buenas coberturas y los agentes son muy amables."
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Irineo Mendoza

April 2, 2019

5  out of  5 rating by Irineo Mendoza
"Lo recomiendo buen servicio"
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A Sa

January 8, 2018

1  out of  5 rating by A Sa
"The worst Customer Service ever! Disappointment on behalf of State Farm. I've expect amazing service from the company, many friends/family recommend and it surprises how poorly handle everything! One agent was kind enough to really try but everything came to crumble, on on our behalf we end up switching with less than 2 months. For best of all, I hope this can help for future customers and choose carefully. I might try State Farm in the future again, in another branch!!"
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September 13, 2017

5  out of  5 rating by Lucy
"Knowledgeable staff. Friendly and prompt service"